Privacy Policy


1. Introduction


This is the website of PCS Solutions Ltd [Co. Reg. No 77113] and registered address at Office 2, Suite 2, The Penthouse, Capital Business Centre, Entrance C, Triq taz-Zwejt, San Gwann SGN 3000 Malta (‘Company’, ‘we’, ‘us’ and/or ‘our’). We are committed to safeguarding the privacy of our website users in the Site or Services (‘user’ or ‘you’ ‘your’).


This Privacy Policy explains how we collect, use, disclose, and safeguard and treat your personal information when you visit our website and our mobile application, including any other media form, media channel, mobile website related or connected thereto, (collectively, the ‘Site’) and company services, including any software, mobile applications, products, devices or other services offered by the Company from time to time and other services offered through third parties integrating Company functionality (collectively, ‘Services’).


By accessing or using any part of this Site, you agree with the terms of this Privacy Policy and agree that you comply with the company’s Terms of Use. By providing us with your personal information, you acknowledge and explicitly consent to the Company processing your personal data/personal information in accordance with this Policy and the applicable EU laws and regulations.


Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this Privacy Policy.


2. Collecting Personal Information


We may collect, store and use the following kinds of personal information:


a. Information about your computer and about your visits to and use of this website, including but not limited to your IP address, geographical location, browser type and version, referral source, operating system, length of visit, page views and website navigation paths.
b. Information that you provide to us if you register with our Site including but not limited to your e-mail address.
c. Information that you provide if you are required to complete your profile on our website such as name, profile pictures, gender, date of birth, employment details.
d. Information which you provide us if you subscribe to our e-mail notifications and/or newsletters.
e. Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use.
f. Information relating to any purchases you make of our services or any transactions that you enter into through our website including but not limited to your name, address, telephone number, e-mail address and card details.
g. Information that you post to our website for publication on the internet.
h. Information contained in or relating to any communication that you send to us or send through our website.
i. Any other personal information that you choose to send us.


3. Using Personal Information


Personal information submitted to us through our website will be used for the purposes specified in this policy. We may use personal information for the purpose for which it was provided, including without limitation the purposes described further below.


a. Provision and Monitoring of the Services: We will use your personal data to provide you with access to and to support your use of the Services and to monitor your use of the Services. We will also give you the opportunity to store, review and edit personal data and other information on the Site.b. Surveys, Contests and Other Special Offers: From time to time, we may offer our users the opportunity to participate in surveys for analytics purposes, contests and other special offers, to improve the performance of the website, to measure the success of our advertising campaigns. If you elect to participate in these services, you will need to provide certain personal data.
c. Questions and Requests: If you contact us by e-mail or otherwise, we will use the personal data you provide to answer your question or resolve your problem.
d. Contacting You About Other Products, Services and Events: Company and, if you opt-in, third parties may use your Personal Information to contact you in the future to tell you about products, services and events that may be of interest to you.
e. Research and Data Analysis: In an ongoing effort to better understand and serve the users of the Site and the Services, Company may conduct research on its customers’ and users’ demographics, interests and behaviour based on Usage Data and other information provided to us. This data may be compiled and analysed on an aggregate basis, and
f. Order Fulfilment: We may use your Personal Information that you provide to fulfil any orders you may place for Services offered by Company.
g. Service Improvement: We may use your Personal Information, aggregated Personal Information and other non-personally-identifiable information collected through the Site and Services to help us improve the content and functionality of the Site, to better understand our users and to improve the Services.


4. Disclosing Personal Information


We may disclose your personal information:


a. To the extent that we are required to do so by law;
b. In connection with any ongoing or prospective legal proceedings;
c. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
d. To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
e. To any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
f. To any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy. If Company is merged, acquired, or sold, or in the event of a transfer of some or all of our assets or equity, we may disclose or transfer Personal Information and Usage Data in connection with such transaction.
g. To our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
h. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.


5. Transfers of Personal Information


Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.


Information which we collect will not be transferred to a third country outside the European Economic Area.


Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.


You expressly agree to the transfers of personal information described in this section.


6. Retaining Personal Information


Personal Information is kept for a total period of five (5) years from the day of last Service provided.


7. Security of Personal Information


a. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
b. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of Personal Information and other information transmitted to us.
c. You acknowledge that the transmission of information over the internet is inherently insecure and while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk.


8. Your Rights


a. You can request that any Personal Information be rectified by sending an e-mail notification.
b. We may instruct us at any time not to process your personal information for marketing purposes.
c. You may withdraw your consent given under this Policy at any time by sending an e- mail notification. Our details are listed hereunder.
d. Your Personal Information may only be stored unless further processing is brought about by: individual consent and the necessity for the establishment of legal claims for the protection of the rights of another natural/legal person or for the public interest.
e. You have a right to lodge a complaint to the supervisory authority of the jurisdiction in which the personal information is being provided.
f. You have the right to request restriction of processing of personal data if you require the personal information to establish, exercise or defend a legal claim, if the processing of the personal information is unlawful and you oppose erasure and request restriction instead, if you have objected to the processing (based on legitimate interests), then you can require the data to be restricted whilst we verify the grounds for processing and where you contest the accuracy of the personal data.


g. You have the right to be forgotten in line with General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679.


9. Updating Information


You should let us know if the personal information that we hold about you needs to be corrected or updated.


10. Privacy Policy Modification


From time to time, we may change this Privacy Policy. If we change this Privacy Policy, we will post the changed privacy policy on the Site, or by posting notice on our homepage stating that a change has occurred. By continuing to use the Site or Services, you consent to the revised Privacy Policy.


11. Our Details


This website is owned and operated by PCS Solutions Ltd.

We are registered in Malta under registration number C 77113, and our registered office is at Office 2, Suite 2, The Penthouse, Capital Business Centre, Entrance C, Triq taz-Zwejt San Gwann SGN 3000, Malta.

You can contact us:


(a) by post, using the postal address given above;
(b) by telephone, using the telephone number published on our website from time to time;
(c) by e-mail, using the e-mail address published on our website from time to time.


12. Tracking Technologies


We may use Cookies (a small text file placed on your computer to identify your computer and browser) and Web Beacons (a file placed on a website that monitors usage) in order to improve the experience of the Site and Services. We do not use cookies or web beacons to collect personal information. If you refuse to accept cookies or blocking cookies, then this will have a negative impact upon the usability of the Site and you might be unable to use all the features on the Site.


We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data and where the application was downloaded. We link certain information we store within the analytics software to authorized users for customer usage and metrics and to aid in customer success.


13. Miscellaneous


Our Site and Services may contain links or integrate with other websites and online services, or allow others to send you such links. Company is not responsible or liable for any damage or loss related to your use of any third party website or online service. You should always read the terms and conditions and privacy policy of a third party website or online service before using it, whether directly or in connection with your use of the Site or Services. Third parties may collect, but we do not authorize them to collect, personally identifiable information about your online activities over time and across different websites when you use the Sites or Services.


This Privacy Policy shall not apply to any information which is given or supplied without being requested ‘Unsolicited Information’ you provide to Company through the Site or Services or through any other means. Unsolicited information includes, but is not limited to, information posted to any public areas of the Site, any ideas for new products or modifications to existing products, and other unsolicited submissions. All Unsolicited Information shall be deemed to be non-confidential and Company shall be free, and you hereby grant Company the right, to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.


In the event that you fail to provide the required personal information, you may not be able to use some or all of the features of the Site or Service.


This Privacy Policy is inconformity with applicable EU laws and regulations. The Company is liable only to the extent of the provisions set out under the applicable EU laws and regulations.


Date: 13.03.2018